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Carlie Broeder

309 Aberdeen Dr.

Novi, MI 48001

Cell: 734-474-1230

cheryl.carlie@gmail.com

WORK HISTORY

May, 2007-October, 2010                 Data Integrated Scientific Systems,

8040 Fourth St, Dexter, MI 48130

Administrative Manager

Responsible for all aspects of customer order processing of telemetry systems from preparing quotes to generating purchase orders to delivery to issuing invoices using Microsoft Access and web-based CRM programs. Managed multi-million dollar government contract for two years acting as liaison to determine needs and issues, developed on-site safety program to meet government regulations, ordered from suppliers, tracked progress, and issued invoices. In addition I answered phones, made travel arrangements, maintained spreadsheets  for record-keeping purposes, and handled all customer relations with suppliers and partners.  Human Resource management included updating and maintaining human resource files to meet federal requirements, researching and developing new paid time off program, revising employee manual, researching options for health care and arranging for drug testing. 

November, 2006—May, 2007                       Michaels Arts & Crafts,

8151 Movie Dr, Brighton, MI 48114

Department Manager

Responsible for maintaining the sales floor for the seasonal department of the store, which includes stocking and setting merchandise plans, instructing employees on store policies and practices, assigning work load and helping customers. Planning workload for department. Duties also include opening and closing the store using proper procedures as well as completing daily recordkeeping for sales, and payroll hours. 

July, 2005 – November, 2006           Goodwill Industries of Northern Michigan,

2279 S. Airport Rd, Traverse City, MI 49684

Administrative Assistant/ Supervisor Shopgoodwill.com

Responsible for developing and maintaining various databases to track sales, creating employee newsletter, researching and creating mailing lists for certain target groups, balancing store daily sales, fielding calls regarding donations and other projects. Responsible for all aspects of Shopgoodwill.com department, an online auction site which includes listing items, shipping items, maintain accounting paperwork, balancing at end of month, handle all customer inquiries and complaints.

March, 2004—July, 2005                  Michaels Arts & Crafts,

3315 N. US 31, Traverse City, MI 49684

Department Manager

Responsible for maintaining the sales floor for the arts and crafts department of the store, which includes stocking and setting merchandise plans, instructing employees on store policies and practices, assigning work load and helping customers.  Duties also include opening and closing the store using proper procedures.  Completing daily recordkeeping for sales and payroll hours. 

August, 2001 – March, 2004             Eagle Eye Services,

382 Dubonnet Tr., Interlochen, MI 49643

E-Bay Sales Administrator

Responsible for selling obsolete merchandise on E-Bay for Classic Motor Sports.  Researched merchandise, took pictures, entered information onto e-bay, created and maintained spreadsheets for controller, answered e-mails from customers, managed payments from bidders and shipped items.

 October, 1995 – February, 2000      Borders Group, Inc.,

100 Phoenix Dr., Ann Arbor, MI

Production Coordinator - Border Press

Responsible for coordination and implementation of the reprint side of Border’s Press (publishing division of Borders Group, Inc.).  Negotiated with vendors for reprint cost, created purchase orders, worked on cover design, regulated specs for quality of product, coordinated shipping for overseas shipments and followed through to verify arrival.  Created and maintained spreadsheets tracking sales and inventory of reprints, outstanding purchase orders and arrival dates.

Account Coordinator/Administrative Assistant to Vice President of Merchandising

Responsible for verification and payment of all invoices for Border Press (publishing division of Borders Group, Inc).  Handled vendor complaints and worked with Accounts Payable to process payments in a timely manner.  Straightened out problems with shipments arriving from foreign vendors.  Established & maintained spreadsheets and databases to track purchase orders and incoming freight.

Provided administrative support to Vice President of Merchandising which included answering phones and scheduling appointments, making travel plans, planning and managing off-site meetings, keeping payroll records, managing correspondence, acting as liaison between V.P. and 200 buyers, maintaining files and various research projects using spreadsheets to analyze sales data for the trade buying group.

Administrative Assistant to General Manager

 Managed payroll process for Distribution Center’s 150 employees including creating and maintaining spreadsheets tracking vacation/personal time as well as absence rates, wages, hire dates and positions. Assist General Manager in administrative duties.  This involved maintaining spreadsheets for all the Border’s Distribution Center’s production, projections, and accuracy rates for use by BGI management.  Answering phones, managing correspondence, greeting visitors to facility, special research projects comprised of developing spreadsheets for comparison of various data.  Track non-book invoices and reconcile monthly financial statements.  Created and maintained spreadsheet contrasting projected budget with actual budget.

May, 1989 - August, 1995                  Key Bank,

100 S. Main, Ann Arbor, MI

Trust Real Estate Administrator

Administered Real Estate management accounts.  This consisted of maintaining tenant records, screening new tenants, preparing leases, processing rent payments and evictions, ensuring all repairs on buildings were performed, paying related bills, and preparing monthly balance sheets for owners.  Properties included commercial properties, single family dwellings and a 28-unit apartment building.

Responsible for preparing and selling trust owned properties.  This included assessing repairs to be done, hiring any contractors to ready the home for the market, obtaining appraisals, choosing a Real Estate Agent to market the property, negotiating with the purchasers, ordering deed from trust attorney, reviewing documents and representing the bank at the closing.  Established and maintained database relating to real estate held in trust accounts.

Administrative Asst. to V.P. of Trust Tax

Provided administrative support to Vice President of Trust Tax which included answering phones, scheduling appointments, handling correspondence, help file trust tax returns, keeping trust records for customers of V.P, maintaining database.

 EDUCATION

            B.A. Economics, Michigan State University

            Certificate of Accounting, Lansing Community College

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