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Senior Business Analyst Resume Model in Word Format Free Download

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Kayton  Layman
309 Central Road
Rye, NH 03001
603.475.9876
Kayton@gmail.com


QUALIFICATIONS SUMMARY
¼     Strategic alignment: developing and maintaining key business relationships.
¼     International relations: extensive knowledge of global communications protocol.
¼     Creative solutions: marketing and branding of internal initiatives.
¼     Project management: implementing solutions within scope and budget.

EXPERIENCE
Senior Business Analyst, Internal Communications                                        
 June 2011 – present
Liberty Mutual Group, Personal Markets Human Resources
Boston, MA
Liberty Mutual Personal Markets is a domestic insurer of personal lines (auto, home and life) insurance with over 400 offices and 11,000 employees nationwide.

Responsible [MBL1] [MBL1]for the oversight and management of internal communications initiatives. The transfer from Liberty international Underwriters (LIU) to Personal Markets was a significant career advancement and required transfer to the Home Office in Boston, MA. Working[KL2][MBL1]  in close alignment with the marketing team, I am co-responsible for managing the internal editorial calendar and developing communications plans for key business initiatives. Being an active member of the Company’s Internal Communications Council provides visibility into the other strategic business unit’s communications plans and we are able to align accordingly to ensure consistent messaging across markets.

Marketing and branding of internal communications campaigns. Successfully rolled out and implemented four major internal communications programs thus far with highly successful results. Internal survey results show an increase of 3% in the area of internal communications and  broadcasts are averaging an open rate of over 80%. Personally developed and branded an internal resource advertising career opportunities within the business unit. This resource has been highly successful since its initial launch, averaging over 140 internal hits per day  and the resource is being considered for adoption company-wide.

Senior Business Analyst, Global Technology                                                                              September 2005 - June 2011
Liberty International Underwriters, a Division of Liberty Mutual Group
Portsmouth, NH
Liberty International Underwriters is an international division of Liberty Mutual Group, providing 3rd party global specialty lines insurance. LIU has over 30 offices and approximately 1400 employees across the globe. Technology support is based within the major hub offices of New York, Toronto, London and Sydney.

Business Analyst with the Technology Strategy and Planning department. Managed the research, development and communication of the annual plan, three year plan, and all internal communications. This included but was not limited to marketing and branding of technology initiatives and consulting for international communications protocol and oversight of consistent messaging across regions.


Director of Marketing and Communications                                                                   September 2003 - September 2005
Seaview Technologies
Exeter, NH
Seaview Technologies is an independent distributor of electronic components, employs approximately 50 people and provides electronic solutions globally.

Managed sales, marketing and communication initiatives for this independently owned global distributor of electronic components.

Owner/Photographer                                                                                                                                   
2000 - 2005
Click Photography
Co-founded, owned and operated a personal and wedding photography business based out of Southern New Hampshire, serving a client base in NH, MA and Maine. As co-owner, my area of business oversight was all aspects of marketing and communications.

Sales and Marketing Coordinator                                                                                              September 1995 - October 1998
Blue Fin Technologies
Managed sales, marketing and communication initiatives for this independently owned global distributor of electronic components.

Membership and Tournament Director                                                                                  October 1993 - September 1995
Wentworth by the Sea Country Club
Responsible for sales and marketing of club memberships and special events. Was the primary point of contact for all aspects of membership and event related inquiries and maintaining those on-going relationships. Developed annual targets for membership and event sales and consistently exceeded those targets during my tenure. 

Department Manager                                                                                                                     September 1991 - October 1993
Polo Ralph Lauren Factory Store
Managed department staff, maintained inventory control, developed sales targets and consistently achieved department sales quotas.

EDUCATION
University of New Hampshire Bachelor of Arts, 1991
The Aegean Center for Fine Arts, 1990

PROFESSIONAL CERTIFICATIONS
Fundamentals of Project Management, Making the Business Case, SharePoint Content Manager

TECHNOLOGY EXPERTISE
Proficient with social networking, mobile applications, MS Office Suite, SharePoint, Exact Target, and use of the Internet.





 [MBL1]


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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