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Optimal System Administrator Resume Format in Word Free Download

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Joy Hixson
 


309 Lahinch Circle., Odessa FL 33001  Home:  813-792-9876   hixsonjoy@verizon.net

PROFESSIONAL SUMMARY

 


Successful information technology professional with a diverse background and over 15 years experience as a network engineer focusing on systems analysis and design, project management, documentation and systems migration.  Considered a high-energy leader with a reputation for integrity and quality work.  Team oriented with excellent interpersonal communication skills.

PROFESSIONAL ACCOMPLISHMENTS & EXPERIENCE
 
           


BIC Graphic USA         Clearwater, FL Sep 2010 – Sep 2011
Systems Administrator

Expanded the network EMC Celerra SAN to Support new vSphere environment.  On EMC Celerra I provisioned new disk groups, created file stores and configured network trunk groups and ports.  Result: More than doubled the company’s storage capacity and provided shared storage for VMware hosts.

Created New vSphere environment. Installed ESXi 4.1 on new VMWare cluster servers, configured servers and network teaming for vMotion and shared storage, and developed the process and documentation to migrate from older ESX servers to the new cluster.  Result:  Seamless transition to new highly available VMWare environment.

Configured Cisco switches to support the new SAN and VMWare environment.  Created VLANs, trunking and subnet scheme, configured port channels and channel groups with LACP and etherchannel LAG groups.  Result:  High throughput and isolation of traffic for increased performance.

Managed Active Directory domain trusts and security for user and server migration from newly acquired company.

Developed plan to integrate newly acquired locations to the company’s Active Directory domain and create subnets and VLANs to integrate them to the corporate network structure.

Other: Building and deploying HP and Dell servers, Exchange, EMC Celerra, Active Directory, Cisco Catalyst, VOIP, user support, network monitoring, documentation and vendor negotiations.

HPC Healthcare                       Tampa, FL        Apr 2008 – June 2010
Senior Network Engineer

Configured VLANs, Trunking and QOS on Cisco routers and switches at each branch to enhance VOIP and data quality to the desktop.  Result: Quality voice and data link availability.

Implemented an enterprise Exchange E-mail archive solution to archive all company E-mail and implemented journaling.  Result:  Ensured HIPAA compliance and access to all company E-mail for 7 years.

Expanded the iSCSI LeftHand SAN from 6TB to over 40TB and configured remote replication of corporate databases to the Data Recovery site.  Result: Adequate storage space for all data and an offsite backup of production databases.

Developed, configured and deployed a Cisco wireless network with coverage at all branches.    Result: Secure wireless connections via Cisco Wireless Access points from any branch in the company.

Configured new Cisco ASAs to replace old firewall appliances.  Result:  This permitted increased security settings and allowed users secure remote VPN access to our network.

Installed and configured Citrix WanScaler WAN accelerators appliances at corporate and DR site.  WAN replication performance boosted by over 4 times.  Result:  Faster hourly replication of production databases and the ability to complete the replication of warehouse databases during off peak times.

Installed, configured and implemented Zixcorp policy based email encryption solution.  Result:  Policy based email encryption to eliminate accidental HIPAA violations.

Built Citrix farm at Disaster recovery site.  Result:  The ability to access mission critical applications if the main data center was unavailable.

Responsible for Active directory, Exchange email domains and security Result:  Secure access, consistent user experience and access to email across the enterprise.

Manage and configure: Microsoft Server 2003/2008, Active Directory, Cisco ASA, Cisco Routers, Cisco Wireless Access Points, Data Domain tapeless backup, Zixcorp email encryption, Lefthand ISCSI SAN, iPrism internet filter, HP and Cisco switches, Sunbelt Exchange Archiver, Citrix Presentation Server, Citrix WanScaler WAN accelerator, Exchange 2003, Group Policies, VMWare, SolarWinds Orion, HP, Dell and Fujitsu servers, SQL Server, Symantec Backup Exec, 3rd level support

Malek & Associates                  Tampa, FL         Nov 2007 – April 2008
Domino Administrator
Contracted to support international Lotus Notes network.

KForce Professional Staffing   Tampa, FL         Jul 2007 – Sept 2007
Senior Lotus Notes /Domino Administrator
Contracted to enhance the productivity of the Application Administration Team.  Responsible for servers, Domino applications, Internet and Intranet pages and access supporting 19,000+ consultants and clients during rollout of new payroll system resulting in the successful and timely rollout of application.

Universal American Mortgage Company         Clearwater, FL                 Jan 1999 - May 2007

Senior Network Engineer

·     Senior point of contact for Microsoft server and Cisco based networking issues.
·     Responsible for branch moves and network configurations.
·     Was solely responsible for Windows, Exchange, SQL and all company servers prior to merger.
·     Designed and configured company’s Active Directory topology and security policies.
·     Configured Cisco Pix firewalls and consulted on LAN/WAN routing issues.
·     Built and configured Citrix farm to support nationwide application availability.
·     Developed extensive training plans to train the company’s support team and performed initial training sessions. 
·     After merger to form a larger company was a key player involved with the networks integration and policy config.
·     Maintained and configured the corporations BlackBerry Enterprise Server.
·     Negotiated with software/hardware vendors and service providers to ensure best quality and pricing.
·     As Lotus Notes Administrator was exclusively responsible for 30 Domino servers, resolving all user issues.  Performed all database, server and user maintenance and monitoring for Lotus. 

United States Air Force                                                Eglin AFB, FL           

Wing Command, Control, Communication, and Computer Manager

·     Responsible for all aspects of administration in a mixed Windows NT and Novell Netware environment supporting over 1500 users
·     Manager of a highly skilled tactical shop that supports deployed secure communications for a tactical radar unit and supports all communications and computer systems when not deployed.

EDUCATION
 
 



Bachelor of Science in Management               University of Phoenix              Tampa, FL      2006
Associates in Applied Science in Electronics Systems Technology,  Community College of the AF

CERTIFICATIONS

 
 



CCENT – Cisco; Project+; MCSE - Windows 2000 and Windows NT; CCA – Citrix Certified Administrator; CCSE 2000 – Checkpoint Certified Security Engineer

TECHNICAL SKILLS:  HP, Dell and Fujitsu Servers/desktops, EMC Celerra, VMware, Exchange, Data Domain, Zixcorp, Cisco Catalyst Switches, Cisco Pix/ASA, Cisco routers. ISCSI SAN, Sunbelt Exchange Archiver, Iprism, Toshiba, Dell and IBM Laptops, Exchange, Lotus Notes 6.5 and 7.0.2, Citrix, Active Directory, Windows Server 2000. 2003 & 2008, Windows XP, Vista, Windows 7, BlackBerry, Sametime 7.5, routers, switches, scanners, trunking, sub-netting, VLAN, POE, VOIP, DNS, WINS, DHCP, IIS, SQL, LAN, WAN, TCP/IP, OSPF.


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