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Emily Sonuga MBA,ITIL, PMP

2856 Summerlin Drive                                                            Cell Phone: (630) 235-4346
Aurora, Illinois 61250                                                   Email: emilysonuga@aol.com


SUMMARY 
Project Management ~ Strategic Planning ~ Project Implementation

Certified Information Technology Infrastructure Library and Project Management Professional with a proven track record of focusing on customer relationships and delivery of complex programs linking strategic business objectives with tactical system integration projects. Provides technological and strategic guidance and leadership in the development of internal software systems, and the selection of external software products and services with technical and professional skills in the following areas:

Ø  Microsoft Project 2007
Ø  Microsoft Outlook
Ø  Windows 7
Ø  Windows XP
Ø  Microsoft Office Suite
Ø  IBM Rational Rose – UML
Ø  Rational Unified Process/Agile
Ø  N-Tier Architecture
Ø  Service Oriented Architecture
Ø  ITIL                                                           

Ø  Strategic Planning
o   Cross functional team leadership
o   Program Budgeting and Control
Customer Negotiating/Contracting
o   Team Building/Problem Solving/Influencing
o   Strong communication skills
o    Phase Gate Management
o    Functional Integration
Ø  Project Management Professional
Ø  Web Development
Ø  Wordpress/HTML


                    PROFESSIONAL EXPERIENCE

Kaybee Foods Inc, Aurora IL, December 2008 to Present
Project Manager
l  Develop presentation reports to meet selection criteria for multimillion dollar retail chains.
l  Gather requirement and document sample accountability and compliance validation processes, user requirement, and change requests for sales operations.
l  Analyze business processes and create functional requirements specifications. Write project proposals, and coordinate project activities with consultants for Customer Relationship Management (CRM).
l  Responsible for gathering Business Intelligence Requirements, and putting together the business process documentation.
l  Conduct weekly meeting with business users and data owners to understand their needs and translate those needs into business/system requirements.
l  Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
l  Business Analysis using the iterative software development life cycle principles of Rational Unified Process (RUP), with experience in the field of business analysis, business modeling, document processing, process re-engineering, streamlining and decision support systems to managers.
l  Lead in product development working with manufacturers and the FDA to create several food products meeting retail and consumer market standards using innovative ideas and top industry concepts.

Wunderman Team Detroit, Chicago IL, April 2008 to December 2008
Project Manager                                                                              
l   One of two project managers that interacted daily with account executives to manage client ongoing expectations. Developed email campaigns for client’s ongoing advertising needs.
l   Managed company wide communications amongst cross functional teams to facilitate successful project deliverables and objectives.
l   Coordinated projects; developed project charters, preliminary project scope statements and project management plans; monitoring and controlling projects work and integrating change control processes.
l   Planned, defined and verified project scope; creating work breakdown structures (wbs) using advanced ms-project skills; defining and sequencing activities; estimating resources and activity duration.
l   Participated in quality planning; performed quality assurance and control; reviewed standard projects documentation including test plans and test cases for traceability, accuracy and completeness.
l   Managed tech programmers in the day-to-day client updates using the SharePoint CMS tool. Assisted in the roll out of the new Ford Owner website. Assisted in the implementation of the Dollar General micro site within their main site.
l   Managed initiatives on a tactical project level. Interfaced with different teams to facilitate initiatives through the project life cycle utilizing web/digital standards, practices and tools.
l   Generated executive management reports; provided metrics support for corporate and strategic planning activities; developed analysis to monitor strategically important trends.
l   Authored process flow charts and business process documents to define system interactivity. Prepared presentations for senior management to update the status of various activities.
l   Applied Middle Tier Technologies and Service Oriented Software Solutions for realigning versatile Information Systems resources on demand.
l   Created, communicated and maintained project plans including client and marketing support plans, production project plans, call reports and meeting recaps.
l   Managed vendor, partner and third party relationships on a project level.
l   Worked with resource manager to ensure delivery of milestones.
l   Participated and adhered to the 4D process through the PMO office.
l   Identified issues, conducted research and assisted
l   with resolution. Escalated issues as needed. Also carried out client facing duties for online and email teams.

Convergys Information Management, Itasca, IL, September 2000 to November 2003
Associate Project Manager                                                
l   Served as the main point of contact for all client implementation and migration activities with internal and external users and upper management as well.
l   Worked with various teams to analyze and estimate feasibility and project timelines. Assigned items/tasks to the whole team. Documented lessons learned on most major projects for future reference.
l   Created new processes that allow for easier and faster ways of handling recurring issues. Coordinated and implemented the set up of several new markets for AT&T Wireless. Conducted the overall project management of wireless billing implementations.
l   Mentored team members on processes and Macro Cell tools. Created ROM (Rough Order of Magnitude) for clients on estimates on large-scale enhancements. Provided cost and estimate proposal on ROMs.
l   Provided client stakeholders with project status forum or reports, which included milestones accomplished, issues identification, assignment resolution, jeopardy item, and critical path assessment.
l   Analyzed client business needs and wrote requirements based on the business. Established project plans complete with tasks, milestones, and resource assignments. 
l   Maintained business requirements to accommodate clients need for modifications.
l   Facilitated customer review sessions and obtained sign-off for all customization requirements.

Hewitt Associates, Lincolnshire, IL, April 1999 to August 2000
Business Systems Analyst
l   Administered and delivered benefits and compensation services towards helping clients have an effective and engaged workforce.
l   Created the flowcharting and design of Personal Communication Statements.
l    Designed the logic used in the form’s application to direct the form to work in conjunction with ADB2 tables, based on query based extraction.
l   Applied knowledge of CICS, ADB2, SQL, QBE and JCL to retrieve information from production table and run jobs on the mainframe.
l   Created application rules used to test the conditions and variable scenarios of each PCS (Personalized Communication Statement).
l   Facilitated in the training of the application tool DOC1. Investigated and resolved formatting issues identified by the client team tester. Tested the new DOC1 application features to ensure compatibility with new releases when used in a host environment.
l   Documented the status of PCS development within the client team database.

Northern Trust Bank, Chicago, IL, February 1997 to April 1999
Portfolio Accounting Analyst
l   Provided financial services including trust, banking, retirement and Investment management for individuals as well as trust/custody clients.
l   Organized team projects and proactively resolved concerns. Audited all trading and investment activity in multi-billion dollar trust accounts.
l   Produced detailed Master Trust investment and activity reports for corporate clients.
l   Verified diversified transactions and reviewed daily/weekly exception reports to resolve complex accounting issues and discrepancies.
l   Researched ways to provide continuous improvement to client products and processes for partners.

EDUCATION
Lagos State University, Lagos, Nigeria
B. Sc., Economics, 1991

Roosevelt University, Chicago, Illinois
MBA Information Systems/Management, May 1998

George Washington University, Washington, D.C.
Masters Certificate in Project Management, 2001

Joseph Business School, Forest Park IL
Certificate of Completion, 2010

ITIL (Information Technology Infrastructure Library) Certification, 2011

Project Management Professional PMP  2011


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