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RUPA JOSEPH  (B.TECH, MBA)

Parayil House,

Makkamkunnu,

Pathanamthitta,

Kerala – 689214

Contact No: +91-9876543210

E-mail: rupa@yahoo.com

LOGISTICS / SUPPLY CHAIN

Looking forward to take up challenging and career enhancing assignments with a growth oriented organization.

PROFESSIONAL SYNOPSIS

·         Competent and result oriented professional with over 3 years of in-depth experience in organizations. Academically proficient with MBA degree from University of Glasgow.

·         Cross functional experience mainly in areas of business development, technical marketing, operations entailing business planning and network administration.

·         Experience in analyzing the market situations and the opportunities available in the region, improving the business sales by 20% in 2007. Thorough knowledge of the existing systems and introduction of notable process enhancements played a stellar role in developing a smooth downstream supply chain.

·         Key skill set includes generating revenue by developing market potential through forecasting the industry, generating leads, and closing sales. A consummate professional with planning, execution, monitoring and resource-balancing skills, as well as the ability to handle multiple tasks in high pressure environments and under tight deadlines.

Core Competencies

Inventory Control § Strategic Marketing § Network Manager

PROFESSIONAL EXPERIENCE

1. CARGO SALES & OPERATION                                                Aug 2012 – Nov 2013

Firm: GLOBAL AIRPORT and GROUND SERVICES PRIVATE LIMITED, Cochin International Airport

JOB ROLE:

·         Flight Handling

·         Cargo Acceptance and Documentation

·         Prepare Statistics Figures and Report according to market and update market information to Head Office

·         Liaising with Airport Authority/Immigration/Customs/Airport Security/Handling Agents for smooth functioning of Airline

·         Cargo Claims Documentation and follow-up with Concern Function

·         Check ULD weights to ensure accuracy for aircraft safety

·         Verify and Certify all handling Agents Bills

·         Customer Query

·         Experienced in handling situations like delay/cancellation of Aircraft/offloading of confirmed cargo

EXPORT:

·         Palletisation of Cargo for Air India & Customer Airlines such as (EK, SV, KU, GF, QR, BN, WY, UL, G9, 9W)

·         Preparing Export Manifest and segregation of Documents

·         Liaising with Customs regarding EGM discrepancies

·         Handling Transhipments formalities for Re-Export Cargo

·         Uploading Cargo Lad Details to Load Planner

OFFICE DUTY:

·         Filing of Shipping bill, Amendment of manifest, Trans-shipment & Documents

·         Regular visits to existing exporters and thereby increasing the market share for exports of perishable goods.

·         Finding out potential new exporters and advising them regarding the facilities available at CIAL thereby increasing the exports through CIAL thus generating more revenue.

·         Handling issues faced by exporters at airport during Exports and taking initiatives in solving the issue

2.  NETWORK ADMINISTRATOR                                               Jun 2007 – Dec 2008

Firm: SYSFORE TECHNOLGIES PRIVATE LIMITED, Koramangala, Bangalore, Karnataka

JOB ROLE:

·         Administration, Maintenance and troubleshooting of company’s Mail Server (Mdaemon)

·         Installation, Administration & Maintenance of Domain Server

·         Administration & Maintenance of Windows LAN setup

·         ISA server, DNS servers, FTP servers running on Windows 2000/2003

·         Hosting, Administration, Maintenance of company’s Web sites

·         Active User Directory services

·         Providing Real-time technical support for the clients

·         Network Vulnerability Assessment and Security Policy

·         Manage Vendor Relationship, Quotation Management & Procurement

·         Desktop support and Troubleshooting

ACCOLADES:

·         Appreciated for the successful implementation of Active Directory Installation and all the Infrastructure activities

·         Recognized for doing evaluation of new Infrastructure tools, software’s and hardware’s

TECHNICAL CAPABILITIES:

·         Operating Systems  : Win 2000/XP , Win 2003 Server, Win NT

·         FTP servers                        : WSFTP

·         Web servers           : IIS 5 / IIS 6

·         Proxy servers          : MS Proxy Server, Wingate, Win proxy

·         Mail servers            : Mdaemon

·         DNS Servers          : Windows 2000/2003 Server

·         AD Replication, Users, Management.

·         Strong troubleshooting on Windows OS and Hardware related issues.

·         Knowledge on File and Print Server.

·         Familiarity with Anti Virus software and management.

NETWORKING:

·         Complete understanding of TCP/IP.

·         Network troubleshooting.

·         Server configuration.

·         Physical network maintenance and upgrades.

·         Basic Cisco switch and router maintenance.

SECURITY:

·         Secure internet services.

·         LAN/WAN security.

DATABASE ADMINISTRATION:

·         Microsoft SQL 2000/2005   - DB Administration.

3. OPERATIONAL MANAGER                                                     Jun 2005 to May 2007

Firm: GLOBAL CONNECTIONS, Pathanamthitta, Kerala

JOB ROLE:

·         Managing Administrative matters.

·         Purchase and Distribution of mobiles and coupons.

·         Maintenance of Stock.

ACCOLADES:

·         Successfully implemented effective business strategies to market a wide range of products and accomplished a net sale of INR 6.5 crores, a 20% growth from the previous year.

·         Conducted market research to identify the market potential, which paved the background of developing new business areas.

·         Developed the business to new sectors and achieved a sale of INR 25 lacs during the first year of commencement of business.

·        Built an efficient supply chain by identifying and training competent distributor and dealers, which helped in increasing the sales for the financial year of 2007.

COMMUNICATION SKILLS:

·         Mediated and solved team problems.

·         Played key role in motivating the employees and handled customer queries.

·        Hosted team meeting on a regular basis.

CLIENT HANDLING SKILLS:

·         Respond promptly to customer complaints and orders.

·        Communicate with office teams to solve customer problems & offered excellent service.

PROFESSIONAL CERTIFICATIONS

·         Executive Member of the AMBA

·         Certified in CCNA

·         Completed DIH and A+ course

EDUCATION

MBA, 2010, 65%

University Of Glasgow, Scotland, UK

·Supply Chain Management

·   International Sourcing & Logistics

·   Environment of International Business

·   Marketing Futurecast

·   Corporate Image & Communication

· Dissertation: Understanding the Impact of Economic Crisis on Information Technology Spending and Expectations in various small scale organizations in Europe.

· Consultancy: Successfully Offered group consultation work for Lynnet Leisure Group, UK, in an MBA consultancy special project and offered excellent consultancy and team play towards their expansion project thereby tremendously improving the output and done successful group presentation to fulfil the project goals.

· Analysis of the supply chain network for Dell and proposed suggestions based on the study to improve & develop lean supply chain.

B. Tech (Electronics and Communication Engineering), 2005, 62%

Bharathiyar College of Engineering and Technology, Pondicherry, India

 A PC-Based System for Intelligent Telephony:  This project dealt with modification of existing telephone with the addition of facilities like Caller Identification, Call Database Management, and Caller Specific Answering Machine. [Engineering Final Year Project]

EXTRACURRICULAR ACTIVITIES

·         Passed A and B Certificate in NCC.

·         Participated in games and sports at college and corporate level.

·         Passionate about volleyball & badminton.

Date of Birth: 1/02/1988                                                          References: Available on request.

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