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Veenita Sharma

Phone: 98769543210

CAREER GOAL: In quest of assignments in Sales & Marketing/ Business Development/ Channel Management with a growth oriented organization of repute.

PRÉCIS

ö  A self motivated professional with over 7 years of experience in Sales & Marketing, Channel Management, Client Servicing, Team Leadership across industries.  Currently serving as Sales Manager with MetLife India Insurance Comp. Pvt. Ltd, Gurgaon.
ö  Conversant in marketing loans and implementing penetration strategies to achieve the set targets.
ö  Significant exposure in identifying and networking with reliable and financially strong channel partners for achieving business excellence.
ö  Resourceful in client servicing, assessing client queries and providing apt solutions for the same.
ö  Proficiency in recruiting executives and training them to provide a high class services.
ö  Possess excellent interpersonal, communication and analytical skills

KNOWLEDGE DOMAIN

Sales & Marketing

§  Handling sales & marketing operations thereby achieving increased sales.
§  Implementing periodic business plans & strategies, in coordination with macro plans of organization.
§  Devising & implementing pre & post marketing activities for successful launching of new products/ services. Tracking market/ competitor trends to keep abreast the changing client’s requirement.
§  Interacting with new institutions for business and generate new prospects for services.
§  Identify target audiences across the region and implementing marketing strategies to achieve targeted business volumes.

Channel Management

§  Developing new business partners to expand product reach in the market and working in close interaction with the dealers to assist them to promote the products.
§  Manage activities pertaining to negotiating/ finalization of deals for smooth execution of sales & order processing.

Key Account Management
§  Develop relationships with key decision-makers in target organizations for business development.
§  Interfacing with HNI clients and recommending them the most viable products/ services and cultivating relations with them for securing repeat business.
§  Persuading corporate clients & industrial customers about products and negotiating & finalizing deals. Provide service support to clients and resolving their issues/ concerns.

Service Support/CRM
§  Manage customer service operations for rendering and achieving quality services.
§  Responsible for resolving customer complaints on performance bottlenecks.
§  Provide value added customer services by attending customer queries and issues.
§  Monitor the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.

Team Management
§  Monitoring, training & motivating the Sales Executives, to ensure quality services in the market to augment sales.
§  Provide direction, motivation & training to the field sales team for ensuring optimum performance.

CAREER HIGHLIGHTS

Since Feb’06                  Reliance Capital Asset Management Ltd ,                                               
                                       (Reliance Mutual Fund),Lucknow as Relationship Manager .

Responsibilities

  • Handling the Channel Partners like Banks,National Distributors,Regional Distributors and Individual  
               Distributors.
  • Maintining Relationship with the channel partners and drawing business through them.
  • Looking after Lucknow and nearby  Cities.
  • Setting Targets for the Sales Team and continuosly tracking them.
  • Looking  Operation part at branch level to provide customized service.
  • Planning strategies and Competitions to promote Business.
  • Developing new business partners to expand product reach in the market and working in close interaction with the Distributors to assist them to promote the products
 Jul’04-Jan’06              MetLife India Insurance Comp. Pvt. Ltd, Gurgaon as Sales Manager

Notable Accomplishments
§  Successfully recruited and managed a team of 20 financial advisors.
§  Provided effective solutions to corporate’s for Group Insurance Schemes within the schemes available for the company.
§  Attained a high CSI by developing tailor made services for customers.
§  Recognized as the second best sales manager in Northern India for effectively attaining all the set sales targets the quarter Jul’05-Sep '05.

Apr’02-Jun’04             Roots Multiclean Limited as Sr. Marketing Executive-Sales

The Career Path
Apr’02-Ocy’02                Sales Executive
Nov’02-Sep’03                Senior Sales Executive

pr’00-Mar’02             Uma Aviations Limited, as Executive-Sales

Notable Accomplishments
§   Successfully handled sales promotions for lubricants for aircraft companies

Commenced career as a private tutor to MBA students; Jul’99-Mar’00

ACADEMIC CREDENTIALS

PGDBM (Sales & Marketing)                    I.I.M.M., Pune                                                    Pursuing
B.Sc.                                                     ST. John’s College, Agra                                     1999
XII                                                        Agra Public School, Agra                                     1996

PERSONAL DETAILS
Date of Birth: 6th January 1980
Address:          B-309, Freedom Fighters Enclave, Neb Sarai, Near Saket, New Delhi-67




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