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Anita Tamhane

Mobile: 9876543210
E-Mail: anita@gmail.com

SYNOPSIS

r  MBA Marketing with over 16 years experience in managing sales teams and analyzing financial strategies, training staff and keeping them motivated.
r  Working as Marketing Head with AK Gumaste & Associates Financial Services from Jan’13.
r   A proactive leader and planner with expertise in market plan execution, business promotion planning, team management, competitor and market analysis and ability to achieve targets.
r  Expertise in financial understandings, like credit analysis, pre-post disbursement documentation, legal & technical
process etc.
r  Significant experience in overseeing operations for driving business by effective relationship management.
r  Proficient in assigning sales targets, providing necessary assistance and ensuring achievement of the organizational revenue targets in budgeted parameters.
r  Excellent relationship management skills with customer centric & service orientation approach.
r  An effective communicator with strong leadership skills, logic and analytical abilities coupled with strong inter-personal skills.

AREAS OF EXPERTISE

Strategic Planning
§  Establishing business promotion strategies for achievement of set team targets.
§  Managing brand awareness through agents/Dsa’s & alternate channel.
§  Ensuring effective control of marketing results & utilizing network in leads generation.
§  Business planning and assessing revenue potential within business opportunities.
§  Analyzing and reviewing the market/client need/responses/requirements & communicating the same to team members and seniors for betterment.
Business Development
§  Evolving procedures & implementing sales promotion activities to achieve sales volume and achieving plan thereby enhancing profitability and tap profitable business opportunities.
§  Conducting monthly sales meetings & monitoring progress & handling Sales analyzing company’s strength for formulating strategies for short-term and long-term periods.
§  Actively involved in selling & implementing product management strategies to build customer preference.

Client Relationship Management/Client Servicing

§  Ensuring customer satisfaction by seeking constant folloups, thereby maintaining successful relationship with the customers.
§  Consistent evaluation of service quality so as to optimize customer satisfaction levels.
§  Managing the relationships with customers to achieve referral business.
§  Keeping close contact with top line management of local/government/corporate business houses, representatives of rural areas (Villages, Towns, etc.).
§  Ensuring that highest service standards are maintained for servicing of all clients and maintaining minimum turn-around-time by resolving their grievances
§  Provide exemplary services to customers for exalting customer satisfaction.

Man Management

·         Supervising and monitoring the performance level of the Sales Force for ensuring superior customer service and mentoring staff members for the accomplishment of service.
·         Provide direction, motivation and training to the team, to enhance knowledge on products and skills ensuring optimum performance.

ORGANIZATIONAL EXPERIENCE

Worked with Landmark Credit & Insurance Managers Pvt. Ltd. from Apr’08 to Dec’12 as Area Manager.
The Attainments
§  Managing main branch along with 2 spoke branch  operations/sales activity including business development in budgeted target.
§  Handled a team of sales manager & sales executives throughout the area.
§  Organize weekend meetings with sales teams for problem shooting and formulating new business strategy.
§  Major focus on rural towns/unrepresented areas for regular business.
§  Formulate business oriented strategies for regular and steady growth.
§  Conducting quarterly review meeting with Insurance companies to resolve discrepancies to get faster services to clients.
§  Motivating sales force through daily mails & tele conversations.
Worked with Shriram Group Of Companies As Territory Sales Manager from Sep’06 to Mar’08.
The Attainments
§  Handled a team of executives looking after various business operations in assigned territory.
§  Recruiting executives/agents in assigned territory.
§  To generate business from local /upcountry.
§  Major focus on small towns/unrepresented areas for regular business.
§  Rendering training/orientation workshops to the agents on monthly basis involving strategies for business development.
Worked with Capital Financial Services DSA ICICI Car loans as Senior Sales Manager from Oct’04 to Aug’06.
The Attainments
§  Handled a team of executives involved in business development activities in Automobile industry.
§  Responsible for achieving team target through direct penetration.
§  Liasioning with Car dealers & vendors for re financing.
Worked with ICICI Home Loans as Marketing Officer from Feb’02 to Aug’04.
The Attainments
§  Meet builders and promoters for generating enquiries for home loans.
§  Regular presentations in Govt. offices for home loans inquiries.
§  Achieved set targets through various business promotion strategies.
§  Liasioning with brokers/vendors for resale finance.
Other Experience
§  Worked with Star Financial Services as Marketing Officer from Oct.2000 to Jan’02.      
  Worked with CITI CABLE from Sept’2000
ACADEMIC EXPOSURE
 MBA Marketing

PERSONAL DETAILS
Date of  birth                                : Jan’ 17, 1975.

Languages Known                        : Hindi, English & Marathi.

Address                                           : 309, Payal Kunj, Shirdipuram, Kolar Road, Bhopal, MP – 462042.
                                        






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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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