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Contact Information

     *       richard@rediffmail.com
(          (+91-22) 2833 4162
Mobile                                9820741209

 



 

RICHARD MARTYRES
                           

                          
  


QUALIFICATIONS

DEGREE
YEAR
INSTITUTE
PERFORMANCE
Diploma in Finance
Branch : Finance
2003
Wellingkars
50 %
Second Class
Master of Commerce - II
Branch: Management
2001
IDE - University of Mumbai
52 %
Second Class
Bachelor of Commerce
Branch: Accountancy
1999
St.Andrews  College
54 %
Second Class
Higher Secondary School
1996
St’ Francis Junior College
61 %
First Class
Secondary School Certificate
1994
St’ Don Bosco High School
63 %
First Class




WORK EXPERIENCE
COMPANY
Hutchison Essar Ltd.
JOB TITLE
Executive –Collections (Standing Instructions -Credit Cards)
DURATION
(October 2004 – present)
JOB PROFILE
Ø  Handling team of 4 people.
Ø  Having adequate knowledge of various credit cards products.
Ø  Ensure timely reconciliations of payment received from the merchant banks.
Ø  Monitoring Payments made through Hutch website and keeping track of likely fraud payments.
Ø  Liasing with Merchant Bankers on an daily basis.
Ø  Ensuring timely debit of customers credit card according to their bill cycle who are registered on Standing Instructions with Hutch.
Ø  Handling direct debit facility (ECS) with respective channel partners like Bill Desk and Bill Junction.
Ø  Trouble shooting any issues related to credit cards across Hutch.
Ø  Preparation of MIS for Top Management on monthly basis.
Ø  Liasing and co-ordinating with Marketing,Sales,Customer Service,Hutch Shops,
      Credits,Accounts and Activation teams in Hutch.
Ø  Auditing Batch close of credit card statements taken on our EDC daily.
Ø  Tracking the Direct Debit Instructions Promo offers given to subscribers.
Ø  Built good rapport with acquiring banks, which helps creditability of those subscribers who seem to be a suspected fraud and to prevent further damage or loss to the company.








Text Box: Mr. Vimal Gupta
Executive
Hutchison Essar Ltd.
9820245908 
Mr.Gagan Mhatre
Executive
E-serve International Ltd.
9821416408









WORK EXPERIENCe
COMPANY
E-SERVE INTERNATIONAL LTD.
JOB TITLE
Processing Officer (Global Funds Transfer Investigation)
DURATION
(June 2001 To October 2004)
JOB PROFILE
Ø  Resolving customer query within the standards warranted by Citibank.
Ø  Investigating problems in Global Payment Orders like :
      Beneficiary claims Non-Receipt of Funds.
      Beneficiary bank unable to apply funds
       Amending of Payment Orders.
Cancellation of Payment Orders.
Check on Fraud Payments.
Return of Funds from Remitter and Beneficiary Banks.
Initiating Legal Action against Defaulters.
Checking for OFAC hits,Red Flag and Sanctioned Countries.
Ø  Usage of Swift,Telex,Fed message Technology to coordinate with the
Global Banking Network.
Ø  Looking after MCA and MCR Reconciliations on a weekly basis..
Ø  Making multi currency payments in more than 140 currencies (Foreign currency and USD)
Ø  Knowledge of Payment Types (MT 100,202) etc.
Ø  Conducting Conference calls with customer service.
Ø  Tracking for Fraud and Sanctioned country payments.
Ø  Knowledge of Nostro Accounts,Fed, Chips & Book-to-Book Transfer.
Ø  New recruits training on product and systems.
Ø  Preparation of MIS reports for top management.
Ø  Verifying correspondences sent and payments done to banks.
Ø  Training and certifications – Quality Overview,Anti-Money Laundering
Stress Management and Fraud Management.
Ø  Been part of C.O.B (Continuity of Business) Crisis management team.
Flown twice to Chennai on Contingency.
Ø  Liasing with Correspondent banks and Citibanks across the globe.







PERSONAL DETAILS




                                                      REFERENCES



Text Box: DATE OF BIRTH       1st February, 1979
ADDRESS          Bldg A-35/2, Laxmi Nagar,
         BK Road, Borivali (West),
         Mumbai 400 036.   
LANGUAGES KNOWN           Konkani,English,Hindi and Marathi.
STATUS         Single
SEX         Male
HOBBIES & INTERESTS           Surfing the Internet
  Listening to Music
  Reading
COMPETENCIES Ability to work collaboratively with others.
Work under Pressurre.
A clear cut ability to lead.


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