Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
University of Delaware
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Harry Dave
231 Judith Lane
San Jose, LA 32014
(518) 329-4177
Harry.dave56@hotmail.com
OBJECTIVE: To
obtain an IT support position
EDUCATION: A+ Certified.
EXPERIENCE:
2009-Present Associate Staff Support, SmartButton
Asscociates
Tier I phone
support of a proprietary software company
2008-2099
IT Consultant, AC/DC Enterprise
Working for
various commercial and residential clients for small, full service
IT firm. Duties include pc installation, wireless network
troubleshooting and
configuration,
printer installation, Novell network
configuration and
customer
support.
2007-2008 IT Consultant, IBM
Worked on a 160 pc rollout project to install
image, add software, configure
email,
transfer client’s existing data seamlessly through network from old to
new pc, backup
machine, digitally install asset tag in pc BIOS, add additional
monitor to
existing monitor to create an extended desktop display and
deliver and
set up at client’s desk during work hours with minimum delay or
disruption of
work.
2005-2007
Technician Level II , Red
Clay Consolidated
School
Responsible for
providing desktop, printer and network support,
maintenance and restoration in a
Windows 98, Windows 2000 and
WindowsXP
Professional TCP/IP WAN environment consisting of over
6000 personal computers within the school district.
Individually responsible for the support
and maintenance of eight
schools as a
Technician Level II in a district with 27 schools.
Responsibilities include installing, upgrading and configuring
operating
systems and software, re-imaging, Symantec anti-virus
and Microsoft
spyware removal.
Excellent
trouble shooting skills in a fast paced help desk
environment
with a 72 hour work order resolution time frame.
Experience
using work order tracking software ‘Trak It’.
Experience
using remote desktop software such as ‘VNC’ and
‘Altiris’.
Self motivated
with excellent written and verbal communication
skills
including providing one on one instruction and tutorials for
teachers and
administrators.
2000-2005 IT
Consultant, Smyrna
School District
Responsible
for providing desktop, printer and network support, maintenance
and
restoration in a Windows 2000 Professional and Windows XP
Professional
TCP/IP WAN environment consisting of over 2000 personal
computers within the school district.
Personally responsible for the maintenance and support of one school in
a
school district comprised of seven
schools.
Responsibilities
include installing, upgrading and configuring operating
systems and
software, reimaging, Symantec anti-virus and Microsoft
spyware
removal
Installation
of CAT 5 cabling including cable making and IDF/MDF
punchdowns.
References available upon request
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