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Joy Soria

309 Stewart Court S

Billings, MT 59001

 (909) 276-9876

joy_soria@yahoo.com

PROFILE

An extremely skilled and dedicated Manager of Databases and Reporting Systems.  Results oriented.  Self-directed.  Effective team player and leader.  Opened-Minded decision maker.  Personality to work with both external and internal resources in order to accomplish goals and objectives.  Oracle Certified Associate with over 16 years experience in providing design, development, testing, implementation and support on the application and database fronts.

SKILL SUMMARY

Ø  16+ years as a Database Administrator in numerous database environments

Ø  16+ years experience with Unix 

Ø  6+ years as a Remedy Developer/Administrator and Project Lead

Ø  Successful Project Management Skills

Ø  Excellent Communication Skills 

EMPLOYMENT HISTORY:

Manager, Quality Assurance and Database                                                        7/2007-Current

Bresnan/Optimum, Billings, MT 

Successfully managed and motivated the Quality Assurance and Database Administration teams. The Quality Assurance team is primarily responsible for gathering Business Requirements for custom developed web applications, writing test cases and performing test runs pre and post delivery of said software. The database management team is responsible for the maintenance and monitoring of dozens of production Oracle and MySQL databases. In this role I managed a yearly budget in the amount of $1000000 for hardware, licensing, software and maintenance costs, negotiated purchases with approved vendors and performed all necessary responsibilities of team management. 

Systems Engineer                                                                                               6/2004-7/2007

Bresnan Communications, Billings, MT

Managed the implementation of BMC Remedy ARS Change Management and Incident Management software. Organized installation of hardware, Oracle database architecture and ARS software development efforts. Key player in the ongoing effort to correlate data between the company billing (CSG), provisioning (Alopa/Sigma SMP), incident management (Remedy) and cable modem management systems (Auspice), including development efforts related to the company enterprise network management server and traps receiver (Intermapper). Responsible for all Oracle 9i and 10g development and production environments running both basic and advanced replication, as well as multiple production MySQL databases. Provide support to many different tiers of the organization including the Network Operations Center, Marketing, Call Center, Sales and Engineering departments from a data and business process perspective. Responsible for reporting, backup and recovery, development, performance tuning and connectivity to all production databases. Developed database to support a customer element inventory system and developed an ETL tool for ease of data loading. Developed a reporting module with Remedy/Perl/SQL which extrapolates data from many different applications and databases and consolidates the data into a centralized reporting environment.  

Sr. Oracle 8i/9i Database Administrator                                               4/2002-6/2004

ICG Communications, Englewood CO

Responsible for gathering database requirements and performing database architecture. Managed, monitored and maintained over 50 production, development and testing databases. Production databases support the most current implementation of Bridgewater Radius, Nexverse Softswitch, Cisco Tacacs and ICG Raspooling.  Developed triggers, stored procedures and numerous Oracle jobs using PL/SQL.  Also designed and developed an ETL tool to capture internet connection accounting records in real time for the billing of ISP customers.  Projects included re-engineering of many in-house database solutions, as well as the management of all engineering database & data warehouse projects.

Sr. Database Administrator/Remedy Administrator                                              1/2001-1/2002

Latis Networks Incorporated, Westminster, CO

Sr. Oracle7 Database Administrator                                                                     9/1999-1/2001

Jato Communications, Englewood, CO

Sr. Database Administrator                                                                                   11/1998-9/1999

Exempla Health Care, Denver, CO

Oracle7 Database Administrator                                                                      10/1997-11/1998

Ajilon / Consulting to US West Communications, Denver, CO

Oracle7 Database Administrator                                                                        3/1996-10/1997

Saxe Inc., Englewood, CO

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