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Sarah Owusu

309 Cap Rock Ln · Grand Prairie TX 75001 · sarah.owusu@yahoo.com  · (817)899-9876

 

Summary

Hard working and goal-oriented professional with extensive knowledge of software development field, excellent knowledge of programming languages and database management. Outstanding experience includes 5 years as Web Developer and Help Desk Assistant and 4 years of training and experience as a programmer, Core Competencies include:

·         Strong verbal and written communication skills

·         Self-motivated with the ability to work both independently and as part of a team.

·         Detail-focused and organized; proven time management and multitasking skills.

·         Quick learner committed to life-long development in computer science

·         Knowledge of SDLC (Planning, Design, Coding, Implementation, Testing, Documentation, Deployment, and Maintenance).

TECHNICAL QUALIFICATIONS
Programming languages:	C, C++, Java, JavaScript, Java Servlet, PHP, ASP, CSS, HTML, XML.
Software Applications:	Microsoft Office (Word, Excel, Power Point, Access), FrontPage/Dreamweaver, Outlook Exchange Server
Database Management:	MySQL, Database SQL command
Operating Systems:	Windows XP Professional, Windows Vista, UNIX

Professional Experience

CHASE AUTO FINANCE – Arlington, Texas                                                                                                Jan. 2010-Present

Application Support Analyst

Ø  Responsible for the ongoing support of internal and external users of the CLM Loan Origination System and Point of Sale System.

Ø  Support and maintain new functionality for existing C/C++ applications that support a complex high-volume environment.

Ø  Work directly with Project Management and QA/UAT teams to provide support and defect resolution in a timely basis to ensure project milestones are achieved.

Ø  Provide out of hours coverage to support software implementations such as the Application Development Manager requires.

Ø  Writing SQL, understanding and creating stored procedures.

Ø  Test software application modules in a windows environment and supporting the production environment by identifying root cause for critical system issues.

NOVO 1 – Ft Worth, Texas                                                                                                                                           Nov 2007-Oct 2009

Technical Consultant/Developer

Ø  Designed and implemented Loan tracking and management application using the J2EE technologies.

Ø  Developed JSPs, Servlets with HTML and CSS using Struts framework for different modules for the interaction of user interfaces.

Ø  Assisted in the development of Action Classes and Action Forms. Managed the struts-config.xml file for all action mappings.

Ø  Developed Stateless and State full Session EJB beans using J2EE framework.

Ø  Involved in writing of JSP pages for the presentation of data.

Ø  Extensively involved in testing the application and preparing user documentation. Tested the application and developed test cases using JUnit.

Ø  Developed JavaScript Validations for Client side.

Ø  Actively involved in tuning SQL queries. Used JDBC to access Database.

Equinox Garage Services – Arlington, Texas                                                                   May 2007-Sept 2007

Web Design (Summer Intern)

Ø  Utilized 

L, JavaScript, CSS, and PHP to help build company's Web site.

Ø  Help create, implement, and manage multiple applications for both Web site and back end, including Flash slide shows, RSS, and newsletter.

Ø  Played key role in building database, implementing programs which allowed users to register unique names and passwords.

Ø  Edit and update Web site using multiple languages, including HTML, XML, and CSS.

FEDEX KINKOS – Arlington, Texas                                                                                                 Nov 2005 to April 2007

Technical Support Assistant/IT Specialist

Ø  Updated printers, faxes, copy machines and server machines via software updates.

Ø  Provided technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and e-mail.  

Ø  Troubleshoot the usage and operation of various hardware and software including: Microsoft Office 97-Office 2003, Internet Explorer, Outlook Express, Dell Branded Software and Windows XP.

Ø  Assisted with critical system outages, software upgrades, and capacity planning

Ø  Performed system tests to verify operability and functionality; analyzed hardware and software malfunctions to resolve physical & logical processing problems

Ø  Coordinated with business executives, software experts, Help Desks, and data source teams in a 24x6 availability environment. Support tasks involved work with AIX RS/6000 servers

 

Professional Trainings

Ø  JP Morgan University Technology: Applications Developer Certification (Jan 2010)

 

Education

University Of Texas-Arlington, Arlington, Texas                                                                                        2007 to 2010

Computer Information Systems

Courses taken included:

                           Object-Oriented Programming (INSY 3300)          

                           Java Development (CSE 1325)      

                           Database Management Systems (INSY 3304)

                           C/C++ Programming (CSE 1310)  

                           Computer Networks Programming (INSY 3303)

                   

 

References available upon request

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